Welcome to gaozhirou, your premier online destination for high-quality women’s apparel. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our services.
1. Refund Policy
At gaozhirou, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we offer a 14-day no-questions-asked refund policy under the following conditions:
14-Day No-Reason Return Window: You may request a refund within 14 days of receiving your order.
Item Condition Requirements: The items must be unused, in their original packaging, and accompanied by all accessories (e.g., tags, boxes).
Return Shipping Responsibility: Customers are responsible for return shipping costs unless the return is due to a defect or shipping error on our part.
Refund Processing Time:
Standard Refunds: Refunds will be processed within 14 business days after we receive and inspect the returned item.
PayPal Refunds: Due to PayPal’s processing policies, refunds may take at least 14 days, and in some regions, up to 30 days (as required by local laws).
Exceptions to Refund Policy
Final Sale Items: Certain discounted or promotional items may be marked as “Final Sale” and are non-refundable.
Customized or Special Orders: Products made to specific requests (e.g., custom sizes, colors) are non-returnable.
Damaged or Worn Items: We cannot accept returns for items that show signs of wear or damage caused by customer misuse.
For refund requests, please contact our customer service team at vip@skirtlance.com or ‘+852 5801 7308.
2. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the gaozhirou jurisdiction. Any disputes arising from or related to your purchase will be subject to the exclusive jurisdiction of the courts in 797 North Corner Bookstore Street, 28th Floor, D Room, Hongyun Cheng Building, Kaohsiung City.
By using our website, you agree to submit to the jurisdiction of the courts in 797 North Corner Bookstore Street, 28th Floor, D Room, Hongyun Cheng Building, Kaohsiung City for any legal proceedings.
3. Additional Terms & Conditions
Order Acceptance & Fulfillment
We reserve the right to refuse or cancel any order due to pricing errors, stock availability, or suspected fraud.
Orders are processed and shipped within [3-5] business days (unless otherwise specified).
Pricing & Payment
All prices are listed in [Currency, e.g., USD/HKD] and include applicable taxes (unless stated otherwise).
We accept PayPal, credit/debit cards, and other secure payment methods.
Pricing errors are subject to correction at any time. If an error occurs, we will inform you of the correct price and give you the option to cancel or confirm your order at the correct price.
Shipping & Delivery
Shipping times and fees vary by location. Please refer to our Shipping Policy for details.
We are not liable for delays caused by shipping carriers or unforeseen circumstances (e.g., natural disasters).
Once an order is shipped, the risk of loss or damage is transferred to you.
If your order is lost or damaged during transit, please contact us, and we will assist in tracking the package or initiating a claim with the shipping carrier.
International Shipping
International orders may be subject to customs duties, taxes, or other charges. These fees are the responsibility of the customer and are not included in the item price or shipping fees.
Customers are advised to check their local customs regulations before placing an order.
Order Cancellation
You may cancel your order within 24 hours of placing it, provided the item has not been shipped. Once the order has been processed or shipped, it cannot be canceled.
If you request a cancellation after the order has been shipped, you will need to follow the return policy above.
4. Contact Us
If you have any questions or concerns about our Terms of Service, please contact us at:
Email: vip@skirtlance.com
Phone: ‘+852 5801 7308
Address: 797 North Corner Bookstore Street, 28th Floor, D Room, Hongyun Cheng Building, Kaohsiung City
Thank you for choosing gaozhirou. We appreciate your business and are committed to providing you with exceptional service.
